Shipping Policy

Order Processing

Orders usually take 1–3 business days to process before dispatch. Please add processing time to the transit estimates below. Business days exclude weekends and public holidays.

Estimated Delivery Times

Available destinations, shipping options and charges are shown at checkout. For other destinations, contact us before ordering. Estimates vary by destination and shipping method; holidays, customs, weather and carrier backlogs may cause delays. Delivery dates are estimates, not guarantees.

Shipping Charges and Import Fees

Please review the shipping charge and total shown at checkout before placing your order. International shipments may be subject to customs duties or taxes according to local rules. Contact us if you need clarification about your destination.

Tracking Your Order

We will send your tracking information after dispatch. Tracking details may take 3–7 days after shipment to be provided or updated, and carrier scans can take 2–5 days to appear. If information is not yet visible, check again in 1–2 days. Use the tracking link in your shipping email or enter the number on the carrier’s official website.

Address Changes and Delivery Issues

Check your delivery address before placing an order. Contact us immediately with your order number if you need an address correction or your shipment appears delayed. We will check what can still be changed before dispatch and help review delivery issues.

Contact Information

Company: Jiangxi Binchuang E-Commerce Co., Ltd.
Email: tavoneliq@gmail.com
Telephone: +1 860 313 8140
Address: Room 528-4, 5th Floor, E-Commerce Center, Changping Township, Shangli County, Pingxiang City, Jiangxi Province, China
Website: tavoneliq.com